el 21-12-2016 9:58 - fecha de última edición 21-12-2016 10:57 por David_Vodafone
Can you please help me with a problem.
I have bought an iphone6S plus from Vodafone with monthly payment, for 24 months, till 28/10/2017.
It started to not work properly.
It randomly shuts off even when it has enough charge left.
I have I no special insurance with Vodafone, but can I bring it to apple for a free diagnostic?
As I know there should be an insurance from Apple for factory problems.
Thank you in advance for reply,
[Título editado por no ser lo suficientemente descriptivo con la consulta planteada].
el 21-12-2016 11:17
To check your mobile, you can take it to any of our stores to have it sent to the technical service. If less than 2 years have passed since you purchased the terminal, the repair is covered by the warranty.
If you have any other questions or queries we would be happy to help you.
If you click on the option "Accept as a solution" in our message you are contributing to other users with the same query can benefit from the response we give you.
el 21-12-2016 11:28
David Thank you very much for a prompt reply.
One more question.
Do you know how long it takes overall to be checked by tecnical service?
el 21-12-2016 12:30