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Registrado: ‎15-05-2019
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My Account is not top-up properly

Hi I am currently in Canada soon to travel to Germany. 

 
I have recharged/top-up my account with 15Euros but it tells me my Superyuser is not active because I do not have 15E in my account.   It looks like you charged me when you sent me texts and that affected my account balance. 
 
Can you please fix this? 
Thank you,
Kristine 
617124405
 
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