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Unable to access bills in Mi Vodafone

Publicado desde un dispositivo móvil Apple iPhone
I am unable to get past the security part to check a bill that was a LOT more than usual. Can you help with this please?
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Mensajes publicados: 10.483
Registrado: ‎08-01-2015
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Re: Unable to access bills in Mi Vodafone

¡Welcome to Foro Vodafone, @LA24!


We need you to access to  Mi Vodafone, when you login you will see the following box:



Clicking on the Quiero el perfil de acceso total option, will show the following box where you should press Comenzar:



Now you will be asked for the necessary data to finish the activation of the total profile, for this you must put your type of identity document and the method of payment, after this press the Continuar button and you will have the total profile activated:



If at any point in this process you show an error or you do not see any of the windows, please attach a capture to be able to review it.  


We hope that you can carry out this process correctly and then visualize the bills.  


If you have any questions or additional questions, we invite you to contact us again, from where we will be happy to help you.  


A greeting.

Recuerda leer las Normas y Términos de Foro Vodafone antes de publicar y postea siempre primero en la parte pública para beneficio de todos los usuarios de la Comunidad.
Mensaje 2 de 2 (754 Visitas)